Terms & Conditions
Welcome to Bankskool! Before you access our guides, ebooks, templates, and other digital resources, please review these Terms of Service. By using our website (bankskool.com) and purchasing our products, you agree to comply with these terms. If you have any questions, contact us at info@bankskool.com.
1. Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our site.
2. Product Purchases
2.1 Payment: All payments for products on Bankskool are processed securely. We accept multiple payment methods, and your information is handled in accordance with our Privacy Policy.
2.2 Licenses: When you purchase a product, you receive a non-exclusive, non-transferable license to use the digital product for personal or business purposes. Reselling, sharing, or redistributing our products without permission is strictly prohibited.
3. Refund Policy
3.1 Refund Requests: If you face an issue with your purchase, contact our support team within 24 hours. Refund requests will be reviewed and approved at our discretion.
3.2 Digital Products: Since our products are digital, we may not be able to provide refunds for products that have been downloaded or accessed. Please check product descriptions and previews before purchasing.
4. Intellectual Property
4.1 Ownership: All products on Bankskool remain the intellectual property of Bankskool.
4.2 Copyright: All content, including text, designs, and images, is protected by copyright law. Copying, reproducing, or distributing our materials without permission is not allowed.
5. User Accounts
5.1 Account Creation: Some features or purchases may require you to create an account. You are responsible for keeping your information accurate and secure.
5.2 Account Termination: Bankskool reserves the right to suspend or terminate accounts for violations of these terms or other necessary reasons.
6. Changes to Terms
We may update these Terms of Service from time to time. Updates will be posted here. Continued use of bankskool.com means you accept any changes.
7. Contact Information
For questions or concerns regarding these terms, contact us at info@bankskool.com.
Thank you for choosing Bankskool. We hope our resources help you grow!
Customer Support & Access Policy
At Bankskool, we ensure fair access and support for all purchased digital products.
Immediate Access
After purchase, customers receive instant access to their digital product(s) via email.
Access Window
Customers are responsible for downloading and safely storing their files.
If you face access issues (e.g., missing email, download error, or technical issue), you must reach out within 15 days of purchase.
Support Cut-off Period
After 15 days, we cannot resend files, re-issue access, or provide downloads again. This policy protects our products and ensures fairness to all customers.
Recommendation: Back up your files immediately after purchase on cloud storage (e.g., Google Drive) or a secure hard drive.
Scope of Services & Deliverables Policy
Advertised Scope
Our products, toolkits, and services include only what is explicitly listed on our website, sales page, or advertisements at the time of purchase.
Outside-the-Scope Requests
Requests for features or services not included in the advertised package are not part of the purchase. These may be provided separately for an additional fee.
Why This Policy: To maintain fairness and ensure transparency for all customers.
Product Updates & Access Policy
Purchase Scope
When you buy a digital resource from Bankskool, you receive the version available at that time.
Updates & New Versions
If free updates are included, they are only provided for the period mentioned during purchase (default: 15 days).
Requests After Update Period
After the update period, new versions will be treated as new purchases. Free re-delivery or updates will not be provided.
Why This Policy: Updates require continuous resources and development. This ensures fairness and sustainability.
Customer Responsibility
Customers must securely store their purchased files at the time of delivery.
Customized Services Support Policy
Service Delivery: Customized services (e.g., setups, consulting, done-for-you work) are delivered as per the agreed scope.
Support Period: Revisions or support requests related to completed services must be made within 3 months of delivery.
After Support Period: Beyond 3 months, additional support or revisions will require a new agreement and payment.
Why This Policy: To ensure efficient resource allocation and maintain the quality of our service commitments.